Tag: access

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The Great Divide – Experience #3

// Posted by on 10/15/2014 (12:37 PM)

Divisions exist in many facets of society, whether it is racial, economic or political. However, I had never truly considered the digital divide to fall into the same category. Nor did it occur to me that the effects of… Read more


Divisions exist in many facets of society, whether it is racial, economic or political. However, I had never truly considered the digital divide to fall into the same category. Nor did it occur to me that the effects of this divide were so far reaching and could potentially inhibit a large portion of the population from engaging with society itself.

Given this extremely significant component of the digital age, I was eager to see what was in stall for the group experience. Assigned to group ‘A’ I was told to simply bring in a charged smartphone. Easy. I am very familiar with my iPhone – I use it to text, call, log on to various social media sites, take photos and so on. I was thus relieved that I would have access to my phone as opposed to members of group ‘B’ who were unable to use theirs whatsoever. However, as the rules of the experience were outlined my initial confidence began to falter. I have never used it to complete an assignment. I, like many other students with the means to afford laptops, solely rely on them to submit any written task (no matter how lengthy).  Consequently, I soon discovered the difficulty of completing the set task.

While I was able to research the question of digital copyrighting quite easily on my phone, several unexpected factors hindered the speed at which I could work. For instance, accustomed to typing on a laptop keyboard primarily using a Word Document, I struggled to type quickly or efficiently on the Notes app. As Emily or Joe dictated, I constantly found myself asking them to slow down and repeat sentences. Moreover, while we were able to access journal and academic articles online it was certainly not easy. Reading such dense material on a relatively small screen was quite exhausting, especially given the limited time frame and my familiarity with the larger screen of a laptop. However, perhaps most notable was that several sites took an incredibly long time to load. Here the efficiency of the Wi-Fi was bought to my attention. Although I did have connection, the server was simply not fast enough to complete an assignment within a limited time. If I found the experience difficult enough working in a group of three, I can only imagine the strain and stress of completing assigned tasks by oneself. As Jessica Goodman (2013) notes in her study of Newark students, ‘…many students have found it impossible to perform the same quality of work on a smartphone that they might be able to on a personal computer.’ Thus, despite Vinton G. Cerf’s claims that access to the Internet is not a human right (2012), it is clear that restricted access does pose serious issues. Now, having experienced these limitations first hand, it is clear that having restricted access does prevent individuals from both participating in, and completing a set task.

Waiting for the page to load…

Forming our argument using the ‘Notes’ app on my iPhone

Interestingly, not one of us went to a book or any other physical material to assist in our research. Although we were literally sitting in a library we nevertheless relied solely on our smartphones, our  ‘…portals to the web’ (Goodman, 2013). This choice speaks volumes for how we access information in the digital age. In fact, our group used the University of Richmond’s app to access the Boatwright Library’s catalogue rather than taking advantage of the librarians or the library itself. While it was thus a faster way to complete the task, it did make me wonder whether the quality would be as thorough…

Accessing the library catalogue via the UofR app

However, what I was most concerned about was whether we would actually be able to get on a computer. Having worked in a library, I am astutely aware of the difficulty of accessing one given that so many other individuals are constantly on them. Again, this is another setback that individuals without easy access to technology must endure. Luckily we managed to grab the last remaining one in the assigned area (therefore avoiding what could have been a highly dramatic scene). With only ten minutes remaining Emily quickly typed up our group response on a word document. We had (miraculously) managed to submit our assignment. Of course, whether or not it was a quality piece of work remains to be seen.

Moreover, the question we were asked to answer as part of the experience proved challenging given the highly divisive nature of the topic itself. After much deliberation (Digital divide audio) we decided to tackle the question by arguing that “rather than perpetuating inequality, digital copyrighting inhibits expression and creative freedom.” While we found relevant cases and recent examples to support our claim, I still am not entirely sure where I stand on this matter. On the one hand, given my interest in films and television (and that I make my own short films), I am completely aware of the difficulty of using any existing material – even the briefest clippings. As someone who is also unable to pay for the rights to use existing material, I agree that these copyright acts seriously limit the freedom of creative expression. Yet, at the same time, if someone has produced a creative piece of work (that they’ve put a lot of time and effort into creating) then the idea that of someone else taking it and using it as they please, without asking for permission, seems utterly wrong. What is the difference between this act and theft? Is it acceptable because it isn’t a physical act of theft as say stealing an artwork is?  Perhaps one solution is the Creative Commons (CC) site that has been established to encourage interaction between the creative communities. That is they are “…devoted to expanding the range of creative works available for others to build upon legally and to share.” The site acts as a mediator for individuals to ask for permission to use an artist’s work as opposed to just taking it.

In terms of documentation, I took a few photos before and after the experience as well as several screenshots on my phone (and of my screen). However, given the frenzied pace at which we were working, I was not able to document as much as I would have liked to. Thankfully, Dr. Rosatelli was also documenting the experience, providing us with access to additional images and video footage. The video footage was particularly useful as it captured all group members actively engaging with the task and thus also helped to jog my memory of what we were thinking during the process itself.

Ultimately, this experience raised some interesting questions and certainly challenged my own experiences with technology. While I have grown accustomed to having easy access to laptops and high speed Wi-Fi, there are innumerable individuals with limited or no access whatsoever. This gap is startling. It is imperative that there are actions taken to reduce it, or we risk living in an increasingly divided society.

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You Don’t Know What You’ve Got Till It’s Gone

// Posted by on 10/14/2014 (10:16 PM)

The last time I hand-wrote an essay-like assignment was my sophomore year of high school. I had a quirky English teacher who insisted that the art of letter writing was dead, so in an effort to revive it, he required… Read more


The last time I hand-wrote an essay-like assignment was my sophomore year of high school. I had a quirky English teacher who insisted that the art of letter writing was dead, so in an effort to revive it, he required that all of our essays be handwritten in letter form and mailed to his house. He docked points for spelling and grammar, so naturally the entire class exploited a loophole in the assignment by typing first and writing second. For Digital America’s third experience, I was in “Group A: Limited Access.” We used our phones–and nothing else–to complete an assignment arguing for or against the inherent inequalities of digital copyrighting. Since this experience gave me the perspective of what it’s like to research and type on a four inch screen, I decided I would put myself in “Group B: Access Denied”‘s shoes by hand writing the entire reflection before typing it up and posting it to the blog.

My outline: 

Writing and researching on an iPhone during the experience was simultaneously frustrating and distracting. Aside from the small screen and sore thumbs, it was significantly harder to find scholarly research in mobile mode. I used Google as my search engine because I knew that Richmond’s “One Search,” while infinitely more reliable, would also be infinitely more time consuming, and we had a deadline to meet. Google’s shortcoming is its lack of readily available academic material. The search results on digital copyright were dominated by opinion pieces and news articles summarizing legal decisions, and finding legitimate educational sources required some digital digging.
Pages One and Two:
The capabilities of smart phones make them the ultimate tools of distraction. I received multiple text messages and emails during the experience. I didn’t pause to open them, but I absolutely would have if I was doing the assignment on my own time, and I think it’s fair to expect that others in my generation would do the same. Laptops contain their fair share of distractions, but they have an assumed academic purpose where phones function first and foremost for socialization. As far as I know, there’s no way to disable a phone’s social apps (iMessage, email, Twitter, Instagram, etc) without also shutting down the wifi, which means writing and researching on a mobile divide is an uphill battle to overcome the formidable opponent of distraction.
Luck and the parameters of the assignment favored my group in ways I almost wish it hadn’t. We were allowed to collaborate in our group of three to research and write our response to the prompt. With our three phones, we were able to divide and conquer to finish the task in a fraction of the time it would have taken if we were writing it independently and had to regularly switch between apps. When it came time to type up the paragraph we had written in the “Notes” app, we lucked out by snagging the last available computer in the pod. Had that computer not been free, we would have had to ask someone to move. In the middle of midterms week when tensions are particularly high, asking a fellow student to switch computers is a risky proposal with unpredictable consequences. In the spirit of authenticity, it would have been interesting to both attempt the assignment independently and to step way out of our comfort zones by asking to use an occupied computer. That being said, I have no immediate plans to research or write anything on my phone, and I’m honestly intimidated by the thought of asking anyone in the library to let me use their computer.
The ability to refuse to do frustrating and uncomfortable tasks is a luxury that people on the advantaged side of the digital divide take for granted. Therein lies a lesson to be learned from this experience: technology is an under appreciated agent of ease and comfort–you really “don’t know what you’ve got till it’s gone.” What about those who have never had “it”: reliable and easy access to the Internet? Can you miss something that’s never been yours, or is not having something that so many others have and take for granted even worse? Goodman in “The Digital Divide is Still Leaving Americans Behind” writes about New Jersey teenagers who were trading bus tickets for wifi, and quotes Susan Crawford, a former White House Official who argues for the establishment of Internet access as a basic human right (Goodman, 2013). In direct opposition, Cerf in “Internet Access is Not a Human Right” puts forth that technology is an enabler of rights, but not a right in and of itself (Cerf, 2012). On both sides of the coin is the agreement on the reality of a digital divide, and an acknowledgement that access (or lack thereof) to the Internet is fundamentally life changing.
Without minimizing the challenge of living with limit access to a reliable Internet connection, in a sense, we all experience a digital divide in our daily lives. Golumbia and Adler shed light on high frequency trading, an opaque process that has already begun to shape the financial market. As Adler notes, by nature high frequency trading is an exclusive process that creates new concentrations of power and wealth (Adler, 2012). In this world, power and access is given to a very select few, and the majority is left in the dark with no knowledge of what goes on behind closed doors, in closed networks. Though here access is granted to a minority instead of the majority, it parallels the digital divide our experience mimicked and is evidence of the exclusionary potential of technology.
I’ve heard several professors justify their ban on using laptops in class to take notes with the idea that the act of writing is more deliberate and thoughtful than the act of typing. I can follow that logic, but I’m not sure it applies in the context of longer assignments. My laptop is in “sleep” mode a foot away from me, taunting me with the knowledge that the quality of this assignment is likely different–maybe worse–than it would have been if I had typed it and used the saved time to develop a stronger idea. I’ve only written about four pages, none of which required any outside research, and even after that, I can’t imagine having to do this on a regular basis. I can attest to the frustration of having to hand write an assignment, but my “access denied” is deliberate and temporary. In a few minutes, I’ll go back to my laptop to finish this and the rest of my homework. No temporary simulation can change the fact that I’m never going to know what it’s like to actually not have access to the Internet or technology.
Pages Three, Four, and Five:

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